As a VBS client, you get your own skilled, highly trained, NZ based Virtual Assistant (VA) who works remotely for a fraction of what an in-office assistant would cost – no employee taxes, sick days, paid holidays or Kiwisaver contributions. Each of our plans includes a dedicated VA. You will work with your VA on a one-to-one basis and submit your to do list directly to this person. Making use of a VA will give you more time to focus on the big picture by letting us take care of the details.

A good assistant is one who takes care of all your needs. Having your own virtual assistant will help you to save a lot of time on time-consuming tasks, allowing you to focus on what you are best at and what brings in the profit. Our VA’s schedule their days to best serve you and your incoming tasks with priority and without delay.

Casual hours are prepaid and we are available to start the work upon receipt of payment. If you run out of hours, simply purchase more. There is no minimum or maximum we ask you to purchase however we can only work the hours prepaid. Plans are purchased 1 month in advance and are invoiced for payment on the 20th of the month thereafter. Work commences upon receipt of the first months pro-rata subscription payment.

We understand that you need to know that your VA is working efficiently. Our VA’s track all of their time using start/stop timers in our workflow system (ROLL) against specific tasks and/or projects. We will keep you updated on your VA’s hours and how their tasks are tracking either weekly or monthly (up to you!) plus you can ask for an update at any time.

The possibilities are endless…Meeting? Scheduled. Inbox? Cleared. Bills? Paid. A VA can handle most tasks that a regular employee can while reducing your need to deal with mundane tasks, allowing you to focus on your company’s performance. Our VA’s have a broad range of experience and can work around what matters to you. One benefit of using Virtual Business Services is that we are more than a one man band, we have a range of assistants with various strengths. Where one VA may not be able to assist, the chances are, we have another VA who can take on certain tasks on behalf of your dedicated VA. Below are just a few of the examples how a VA could work for you:

• Calendar management
• Manage and respond to your emails
• Website management
• Social media management
• Office management
• Data entry
• Transcribing
• Research
• Booking travel
• Writing board reports

This should give you a basic idea of what a VA could do for you. The possibilities are limitless, so speak to us today and tell us what matters most for you.

We know that not one package suits all and that is why we have put together a range of prices to suit your business needs. Our Casual Rate, perfect for business owners whose needs are uncertain and a great way to first understand how much you will utilise a VA. There is no commitment, hours are pre-purchased and you only pay for the hours you use. You can add as many hours throughout the month as necessary – should you be using more than 20 hours per month we would recommend moving over to one of our plans. For the more established business owner who knows exactly what you want what and whom is good at delegating, you may prefer one of our plans. We have a Standard Plan (20 hours per month) and a Premium Plan (40 hours per month). The more hours you need the less you pay per hour. Don’t worry if you use up all of your hours, you will be charged for additional hours at the rate your plan is set at. Plans are paid in advance with any additional hours invoiced monthly.

If you are under a monthly subscription and you run out of hours, don’t stress. Your VA will constantly keep you appraised of the hours used, if you are going to run out, your VA will email you an agreement to continue working on the project at the hourly rate your plan allows. Once you reply to the email with your agreement to continue we will simply charge you for the additional hours on the 20th of the month.